Madison Home Care and Hospice

Free Bereavement Support offered by Madison  Home Care & Hospice

Helping families care for their loved ones at home.

Most people prefer to be in their own homes to recover from illness or surgery, to take care of their chronic illnesses or to live out a limited life expectancy. Madison Home Care and Hospice provides quality health care in the homes of residents of Madison County as well as the surrounding areas including Buncombe and Yancey counties.

Office Hours & Contact Information

Mon-Fri 8am – 4:30pm

Phone: (828) 649-2705
Fax: (828) 649-0687
On-Call: (828) 649-2112

Madison Home Care & Hospice provides services to patients 24 hours a day, seven days a week. A nurse is on call evenings, week-ends, & holidays.

Madison Home Care and Hospice is licensed by the State of North Carolina, and is Medicare and Medicaid certified.

Services Offered

Home Health Services

Skilled Nursing Services

Registered Nurses provide patient assessment, offer education and instruction of disease process, and of procedures such as wound care, administration of medications or catheter or ostomy care. The nurse also serves as a liaison, working with the patient’s physician to provide proper treatment in the home as well as keeping the physician informed of the patient’s condition and progress.

Physical Therapy Services

Licensed physical therapists provide therapy to help relieve pain or restore function to muscles and joints as well as increase balance and mobility. The physical therapist can also provide an assessment of the home for safety concerns and fall risk.

Occupational Therapy Services

A licensed occupational therapist can help patients get back into the routines of daily living and help patients and their family live more fully with the patient’s illness or disabilities. Occupational Therapy can recommend the appropriate assistive equipment for patient’s home and help teach compensatory techniques to help patients carry out activities of daily living in a safe manner.

Speech Therapy

The Speech/Language Pathologist provides help with speech and swallowing. They provide useful instruction to patient and caregivers on swallowing precautions and exercises to keep patients at their maximum potential.

Medical Social Work Services

Professionally trained social workers can help patients and their family sort out personal, family, work, or other problems related to patient’s illness or disability. The social worker can also assist the patient and family in obtaining other needed community resources. Social workers can provide instruction about advance care directives, health care power of attorney and durable power of attorney.

Certified Nursing Aide Services (CNA’s)

The CNA’s help primarily with the patient’s personal care and hygiene needs, and helps patients with baths and showers if needed. Our CNA’s can also provide respite for our hospice patients.

Integrative Therapies

Integrative healing therapies are an option which may be used in conjunction with more conventional healing methods by many health professionals. We have educated and trained staff that may offer some of these therapies to our patients. At the present time, we offer healing touch, aromatherapy, integrated manual therapy and guided imagery. For more information on these therapies, please feel free to call our office.

Medical Supplies and Durable Medical Equipment

Medical supplies that are directly related to a patient’s medical problems are often covered by Medicare/ Medicaid or private insurance while the patient is being seen by Home Care. While we do not provide durable medical equipment such as beds or wheelchairs, we will assist the patient or caregiver in making arrangements with a local DME company if a doctor orders the needed equipment.

Hospice Services

Anyone living in Madison County or the surrounding areas of Buncombe or Yancey counties who has been told by a physician that he or she has a limited life expectancy is eligible for the hospice program. Referrals to hospice may come from many sources. A patient may be referred by a doctor, friend, or family member. However, the patient’s physician must authorize Hospice services. All care is coordinated with, and progress reported to, the physician. Through a team approach, Hospice assists patients to live as comfortably and as pain free as possible during the course of their illness. Our hospice team includes nurses, social worker, physicians, pharmacists, CNA’s, chaplain, and volunteers.

Grief/Bereavement Services

Grief services are available to everyone in our community. Our bereavement team offers one to one supportive counseling, a monthly newsletter with inspirational and helpful articles on living with your grief, grief education classes and support groups and telephone support. Grief services are free, confidential, and tailored to your specific needs and situation.

Lifeline © Services

Lifeline © is a personal response system which connects a patient’s phone with lifeline central. Using a personal help button, the patient can call for help even if he/she is unable to get to the phone. At the present time, third party insurance does not cover this item, and subscribers must pay directly.


To be eligible for home health or hospice services, the patient must be under the care of a physician. Services provided are in consultation with, and approved by, the physician. Eligibility criteria for payment of services vary among programs. If you have any questions about insurance coverage, Madison Home Care and Hospice will be glad to answer them for you. Madison Home Care and Hospice charges are available in writing upon request. Home heath and hospice services are covered by Medicare, Medicaid and many private insurance companies. Our clinicians will verify your insurance coverage and eligibility prior to, or during, the initial assessment visit. No one is refused home health or hospice services based on race, religion, sex or financial resources.

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