Hot Springs Health Program
Meeting the needs of our community for over fifty years

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Our Services

For people in Madison County and surrounding areas, medicine with the personal touch is close at hand through the Hot Springs Health Program.

For more than 45 years, HSHP has enabled families to receive personalized medical care, in or near their communities, by dedicated doctors and other health professionals they choose themselves, seven days a week.

Providers include:

  • Pediatricians
  • Family Nurse Practitioners
  • Physician Assistants
  • Family Medicine Physicians

Learn more about our providers

Telehealth Visit Patient Instructions

Patient Forms for new Patients

We are proud to be a Recognized Patient Centered Medical Home!

Click here to find out about Patient Centered Medical Homes

PCMH Vaccine Data

Sliding Fee Program – Website Info Rev 10-18-21

Sliding Fee Discount Program Scale 2023

Transportation Resources

Good Faith Estimate Information

Please take our patient survey HERE

COVID-19 Public Health Champion 2023

Advancing HIT for Quality 2023

Medical Centers

HSHP offers a full range of primary and preventative medical services as well as treatment of acute and chronic conditions for all ages — young and old alike — at four convenient locations.  In order to meet the needs of all of our patients, our Mars Hill and Mashburn Medical Centers are open for extended hours.

For after-hours service, please call the same Medical Center number you use during operating hours, thank you!

Mashburn Medical Center

590 Medical Park Dr.
Marshall, NC 28753-6807
Across Hwy 213 from AB Tech – get directions

Phone: (828) 649-3500
Fax: (828) 649-1032

Temporary Hours of Operation during Coronavirus:
Mon-Fri.  8:30 a.m. to 5 p.m.

Mars Hill Medical Center

119 Mountain View Rd.
Mars Hill, NC 28754-9500
get directions

Phone: (828) 689-3507
Fax: (828) 689-3505

Temporary Hours of Operation during Coronavirus:
Mon. – Sat.  8:30 a.m. to 5 p.m. and Sun. 1-5 p.m.

Hot Springs Medical Center

66 NW Us 25 70 Hwy.
Hot Springs, NC 28743
get directions

Phone: (828) 622-3245
Fax: (828) 622-7446

Temporary Hours of Operation during Coronavirus:
Mon. – Fri. 8:30 a.m. – 5 p.m..

Laurel Medical Center

80 Guntertown Rd.
Marshall, NC 28753-7806
get directions

Phone: (828) 656-2611
Fax: (828) 656-9434

Hours of Operation:
Mon-Fri 8:30am – 5pm


Each medical center has its own pharmacy so prescriptions can usually be filled at the same site where you saw your physician.

Learn more about our pharmacists

Mashburn Pharmacy Phone: (828) 689-7331

Mashburn Pharmacy Fax: (828)649-1032

Mars Hill Pharmacy Phone: (828) 689-7336

Mars Hill Pharmacy Fax: (828)689-3505

Hot Springs Pharmacy Phone:(828)622-3246

Hot Springs Pharmacy Fax: (828)622-7446

Laurel Pharmacy Phone: (828) 656-8151

Laurel Pharmacy Fax: (828)656-9434

Home Care & Hospice


Helping families care for their loved ones at home.

Most people prefer to be in their own homes to recover from illness or surgery, to take care of their chronic illnesses or to live out a limited life expectancy. Madison Home Care and Hospice provides quality health care in the homes of residents of Madison County as well as the surrounding areas including Buncombe and Yancey counties.

Learn more about Home Care & Hospice

Services are available 24 hours per day, 7 days a week.

Phone: (828) 649-2705


behavioral health

Behavioral Health services are offered for Hot Springs Health Program patients at our Mars Hill Medical Center, and provide treatment for mood disorders, anxiety disorders, eating disorders, and disorders related to trauma.  Treatment is provided for teens, adults, and the geriatric population.  Assessment and referral is available for children.  Please ask your provider for more information or call 828-689-3507 for an appointment.

Our Behavioral Health Clinician is Linda Darress, LCSW.  Linda graduated from Mars Hill College with a degree in Social Work.  She received her Masters of Social Work from the University of South Carolina.   Linda is a Licensed Clinical Social Worker.   She has worked 25+ years in the Behavioral Health field in various settings including in-patient treatments programs, residential programs, and out-patient treatment

Physical Therapy

Phone: (828)649-1775


Some services offered:
Pain Management
Stroke Rehab
Joint Replacement Therapy
Gait Assessment and Training
Therapeutic Modalities
Balance Training and Fall Prevention

Our Physical Therapists are John Lesh and Jennifer Black.

More information on our Physical Therapy services as well as New Patient Forms can be found here.

Please take our PT Customer Satisfaction Survey here.

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