Madison Home Care and Hospice

Helping families care for their loved ones at home.

Madison Home Care and Hospice is a non-profit healthcare organization that is part of the Hot Springs Health Program, serving Madison County and the surrounding region. Licensed by the state of North Carolina, Madison Home Care and Hospice is Medicare and Medicaid certified.

Get in touch:

Office hours are 8:00 AM to 4:30 PM, Monday through Friday

Services are available 24 hours a day/ 7 days a week

A nurse is on-call evenings, weekends and holidays

Phone: (828) 649-2705
Fax: (828) 649-0687
On-Call: (828) 649-2112

P.O. Box 69

590 Medical Park Drive

Marshall, N.C. 28753

Hospice Services

Hospice offers comprehensive physical, psychological and spiritual care for each patient and their loved ones. To qualify for Hospice services a patient must have a terminal diagnosis, and a limited life expectancy (6 months or less) which is determined by a physician. The primary focus is on comfort measures when all “curative” efforts have been exhausted. Services take place at the location where the patient resides, such as a nursing facility, assisted living or at home.

Services offered:

Our Hospice team includes skilled nurses, occupational, physical and speech therapists, chaplaincy, social work, nursing assistants and volunteers. Our compassionate care team is available for consultation and supportive services 24 hours a day/ 7 days a week. Oversight of each individualized care plan is provided by our Hospice Physician or Hospice Nurse Practitioner based on each patient and family’s needs.  Hospice is a comprehensive program with bereavement services available following the death of a loved one.

Payment of services:

Hospice is covered primarily through Medicare. It may also be covered through Medicaid and some private insurance companies. A nurse will verify coverage prior to patient enrollment.

Home Health Services

Home Health services may be needed for individuals who are recovering from an illness following a hospital or facility stay, or who need additional support to remain safely at home.  The primary care physician makes the referral for rehabilitation to take place in the patient’s home. A nurse will make a home visit for a complete assessment of needs. Following this initial assessment, the nurse will discuss an appropriate schedule for follow up visits which may include physical, occupational, and/ or speech therapy and will formulate a personal care plan specific to his/her needs.

Services offered:

Services that may be provided are nursing support, physical, occupational and speech therapy, certified nursing assistants and medical social workers. The goal is to help the patient recover from an illness or surgery and to become as independent as possible.

Payment of services:

Home care services are paid for through Medicare, Medicaid and private insurance companies. A nurse will verify the insurance coverage prior to the initial visit.

Hot Springs Health Program is an equal opportunity program. Discrimination is prohibited by Federal Law.

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